Introduction

At QuickPrimeTech, we build and manage websites, e-commerce platforms, and digital systems for businesses. We respect your privacy and are committed to protecting the data of every client, customer, and website visitor. This Privacy Policy explains how we collect, use, store, and protect information when you or your users interact with any platform we manage, including online purchases, contact forms, and marketing tools.

1. Information We Collect

We collect information necessary to operate and maintain websites and digital services securely and efficiently. This may include:

  • User details such as name, email address, phone number, delivery address, and transaction or inquiry information.
  • Payment and transaction information (processed securely via third-party payment gateways — we never store full card details).
  • Technical information such as IP address, browser type, device identifiers, pages visited, and general location data.
  • Communication preferences and marketing opt-ins (when explicitly provided).

2. How We Use Information

We use collected data only to provide and improve our services. This includes:

  • Processing transactions, orders, or service requests.
  • Providing customer support and confirming interactions.
  • Maintaining and improving platform performance, security, and reliability.
  • Sending service-related notifications (e.g., confirmations or updates).
  • Sending marketing emails or SMS messages only if the recipient has opted in.
  • Detecting and preventing fraud or unauthorized access.

3. Data Ownership & Access

While we manage the technical infrastructure that powers client websites and platforms, all client data remains the property of the client. We have technical access to this data for the purpose of system maintenance, troubleshooting, and ensuring operational integrity — but we do not use or disclose data for unrelated purposes.

We may only share or disclose data if the client explicitly provides permission or if disclosure is required by law.

4. Data Sharing

We never sell, rent, or trade any information. We may share limited data with trusted third-party service providers who help us operate our services, such as:

  • Payment processors (for secure transactions).
  • Email or SMS service providers (for notifications or opt-in marketing).
  • Analytics tools (to improve performance and user experience).
  • Legal authorities, if required by applicable law or court order.

All third parties are bound by confidentiality and data protection agreements.

5. Cookies & Tracking

Our platforms use essential cookies to ensure functionality (such as login sessions or cart persistence). Non-essential cookies, such as those used for analytics or marketing, are activated only after user consent. Users can manage or withdraw cookie preferences through available settings.

6. Data Retention & Security

We retain data only as long as necessary to fulfill legitimate business, tax, or legal obligations:

  • Transaction data: retained for up to 1 year.
  • Marketing data: retained until the user unsubscribes or requests deletion.

All data is securely encrypted, stored on industry-standard servers, and protected with access control, firewalls, and regular audits.

7. Your Rights

Clients and their users have the right to:

  • Access a copy of their personal data.
  • Request correction or deletion of inaccurate data.
  • Limit or object to data processing.
  • Withdraw consent to marketing communications at any time.

To exercise these rights, contact us at privacy@quickprimetech.com.

8. Policy Updates

We may occasionally update this Privacy Policy to reflect operational changes, legal requirements, or security improvements. The “Effective Date” above indicates when the latest revision took effect.

9. Contact Us

For any questions, concerns, or data requests, please contact:

Data Protection Officer: Derick, Founder & CEO of QuickPrimeTech
privacy@quickprimetech.com
Address: Wood Ave, Nairobi

This Privacy Policy explains how we handle client and user data. While QuickPrimeTech manages the technical infrastructure, each client is responsible for ensuring compliance with applicable data protection laws. Review this policy with legal counsel to ensure alignment with regulations such as the GDPR, CCPA, and the Kenyan Data Protection Act.