Privacy Policy

Introduction

At QuickPrimeTech, we build and manage websites for restaurants. We respect your privacy and are committed to protecting the data of every restaurant, customer, and website visitor. This Privacy Policy explains how we collect, use, store, and protect information when you or your customers interact with a restaurant website we manage, including online orders, reservations, contact forms, and marketing tools.

1. Information We Collect

We collect information necessary to operate and maintain restaurant websites and online services securely and efficiently. This may include:

• Customer details such as name, email address, phone number, delivery address, and order or reservation information.
• Payment and transaction information (processed securely via third-party payment gateways — we never store full card details).
• Technical information such as IP address, browser type, device identifiers, pages visited, and general location data.
• Communication preferences and marketing opt-ins (when explicitly provided).

2. How We Use Information

We use collected data only to provide and improve our services. This includes:

• Processing restaurant orders, bookings, and payments.
• Providing customer support and confirming transactions.
• Maintaining and improving website performance, security, and reliability.
• Sending service-related notifications (e.g., order confirmations).
• Sending marketing emails or SMS messages only if the recipient has opted in.
• Detecting and preventing fraud or unauthorized access.

3. Data Ownership & Access

While we own and manage the database infrastructure that powers the restaurant websites, all restaurant data remains the property of the restaurant owner. We have technical access to this data for the purpose of system maintenance, troubleshooting, and ensuring operational integrity — but we do not view, disclose, or use any data for unrelated purposes.

We can only share or disclose data if the restaurant owner explicitly provides written permission or if disclosure is required by law.

4. Data Sharing

We never sell, rent, or trade any information. We may share limited data with trusted third-party service providers who help us operate restaurant websites, such as:

• Payment processors (for secure transactions).
• Email or SMS service providers (for order confirmations or opt-in marketing).
• Analytics tools (to improve performance and user experience).
• Legal authorities, if required by applicable law or court order.

All third parties are bound by confidentiality and data protection agreements.

5. Cookies & Tracking

Our websites use essential cookies to ensure functionality (like login sessions or cart persistence). Non-essential cookies, such as those used for analytics or marketing, are activated only after consent. Visitors can manage or withdraw cookie preferences through the “Cookie Settings” link found in the website footer.

6. Data Retention & Security

We retain data only as long as necessary to fulfill legitimate business, tax, or legal obligations:

• Order and transaction data: retained for up to 1 year.
• Marketing data: retained until the user unsubscribes or requests deletion.

All data is securely encrypted, stored on ISO-certified servers, and protected with access control, firewalls, and regular audits.

7. Your Rights

Restaurant owners and their customers have the right to:

• Access a copy of their personal data.
• Request correction or deletion of inaccurate data.
• Limit or object to data processing.
• Withdraw consent to marketing communications at any time.

To exercise these rights, contact us at privacy@quickprimetech.com and include the restaurant name in your message.

8. Policy Updates

We may occasionally update this Privacy Policy to reflect operational changes, legal requirements, or security improvements. The “Effective Date” above indicates when the latest revision took effect.

9. Contact Us

For any questions, concerns, or data requests, please contact: